payment policy


Medical services are provided and billed by Prahran East Medical Centre. Our doctors are all vocationally registered, with services rebatable by Medicare, directly at the time of payment.

Prahran East Medical Centre is a mostly private billing clinic.

Telehealth and telephone consultations are charged at the same rate as consultations in the clinic. Medicare rebates shown below apply to in-person and telehealth consultations. From July 1, rebates for telephone consultations have been restricted.


Short Consultation (under 8 mins): $64 (private) 

Medicare rebate $39.10, or bulk-billed (discount patients). 

Standard Consultation (8-19 mins): $94 (private) or $64 (discounted).

Medicare rebate $39.10.

Long Consultation (20-39 mins): $168 (private) or $110 (discounted).

Medicare rebate $75.75.

Prolonged Consultation (over 40 minutes): $240 (private) or $155 (discounted).

Medicare rebate $111.50.

For appointments after hours (5pm onwards) there is a $10 surcharge, with no discounts or bulk-billing available. On Public Holidays, a standard consultation is $119 (rebate $51.25).


Other fees vary according to the service provided.



Cashless policy: in line with many other comparable medical centres, we are now cashless. This will streamline Medicare rebates and enhance our safety and efficiency. Payment options are EFTPOS, Visa or Mastercard.



Our Billing Policy Explained


At Prahran East Medical Centre, we pride ourselves on providing the highest possible standard of health care to our community. To achieve this in today's environment,  it's not possible to bulk-bill everyone. That's why we charge a consultation fee in most cases.


At the same time,  we are very aware that there may be times in life when health and expenses become a challenge. It's important that people are still able to access quality health care at these times, and so we offer discounted fees and bulk-billing in special circumstances.


If you would like to access these discounted fees,  please review our reduced fee and bulk- billing categories below and let our receptionist know when you come.


Please notify us if your situation changes.



Bulk-billing and Reduced Fee categories


Bulk-bill (no out-of-pocket cost, not available after hours):

  • pension card holder

  • child on Health Care Card


Discounted (around $23 out-of-pocket for Standard Consultations, not available after hours):

  • child under 18

  • student, full time

  • Health Care Card holder

  • unemployed

If any of the above is unclear,  please ask our receptionist.



Medicare Online and Safety Net


Technology is now available for you to automatically receive your Medicare Rebate into your bank account at the time of payment,  rather than manually claiming it later. This way, you effectively only pay the gap.


The Medicare Safety Net guards against excessive out of pocket costs during times when health services are needed frequently. It limits these costs in any given calendar year. Access to this scheme is via Medicare.

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