payment policy

 

Medical services are provided and billed by Prahran East Medical Centre. Our doctors are all vocationally registered, with services rebatable by Medicare, directly at the time of payment.

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Prahran East Medical Centre is a mixed private billing clinic.

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Telehealth and telephone consultations are charged at the same rate as consultations in the clinic. Medicare rebates shown below apply to in-person and telehealth consultations. 

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Fees:

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Standard Consultation (under 20 mins): $109 (private) or $77.60 (discount patients*).

Medicare rebate $43.90. Out-of-pocket: $65.10 / $33.70

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Long Consultation (20-39 mins): $189 (private) or $129.40 (discounted*).

Medicare rebate $84.90. Out-of-pocket: $104.10 / $44.50

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Prolonged Consultation (over 40 minutes): $267 (private) or $180.20 (discounted*).

Medicare rebate $125.10. Out-of-pocket: $141.90 / $55.10

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After hours (5pm onwards and Saturday mornings): $15 surcharge, no discounts.

 

On Public Holidays, a standard consultation of up to 20 minutes is $135 (rebate $57.15) for everyone. Out-of-pocket $77.85.

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Other fees vary according to the service provided.

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For surgical procedures, there is a $120 out-of-pocket Facility Fee for private patients, discounted to $40 to patients with a valid Concession Card. 

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Iron infusions are $220 plus a standard consultation.

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*Discounted fees (not available after hours):

• child under 18

• student, full time

• Health Care Card holder

• Pension card holder

• unemployed

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Bulk-Billed (not available after hours):

• Children under 18 on a valid Concession card.

• DVA card holders

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Fees are payable at the time of consultation

Please note, surcharge fees apply for late account payments:

$10 surcharge if not finalised by close of business.

$60 surcharge if not finalised within 30 days.

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Medicare Online and Safety Net

 

If you pay by Debit card, you can automatically receive your Medicare Rebate into your bank account at the time of payment,  rather than manually claiming it later. This way, you effectively only pay the gap. 

 

The Medicare Safety Net guards against excessive out of pocket costs during times when health services are needed frequently. It limits these costs in any given calendar year. Access to this scheme is via Medicare.

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Why we can't bulk bill everyone

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At our clinic, we are committed to providing thorough, personal, and high- quality care, not rushed consultations.

We understand that bulk billing can seem more convenient, but the reality is:

“Free medicine isn’t always good medicine.”

Bulk billing often leads to short, high-volume appointments, sometimes called “6-minute medicine.”

This model doesn’t allow time to understand your full health story, manage complex or chronic conditions properly, build strong, ongoing relationships with your healthcare team.

Our goal is to give every patient the time, attention and continuity of care they deserve.

By maintaining a mixed or private billing model, we can ensure your care remains safe, comprehensive and focused on long-term wellbeing and not quick fixes.

 

Thank you for supporting a model of care that puts your health first. We will endeavor to try and keep our gap fees as low as possible.

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